Frequently Asked Questions

---

- Open the app and connect to the device you want to share.

- Tap the menu icon (three lines in the top left) and select "Device Status".

- Select the "Share Device" option

- Choose how you'd like to notify them about the shared access.

- They will receive a notification and can access the unit by following the provided steps.

Please note that only one person at a time can access the unit through the app.

a. Make sure Bluetooth is turned on for your mobile phone.
b. Connect your mobile phone’s Wi-Fi to the router you want the device to use. Ensure the Wi-Fi SSID is either a 2.4G network or a 5G/2.4G mixed network. (The network must include a 2.4G signal.)
c. While the device is powered on, press and hold the power button for more than 10 seconds, then release it. The LED light on the power supply should start flashing rapidly, indicating the device is now in configuration mode.
d. Open the app and re-add the device. 

a. Disconnect the device from its power source.
b. Press and hold the device’s power button, then plug in the power supply. (Important: hold down the power button before plugging in the power supply.)
c. Continue holding the button until the power light turns on. The reset process will take approximately 30 seconds, and the power button must be held down the entire time.

- Go to the zone you want to change the timer for (if your unit has multiple zones).

- Adjust the timer based on the image below. In this setting, your unit will turn the lights on 5 minutes before sunset and turn them off at sunrise: